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Thank you for your helpOlivier
. Please let us know how it goes. What can I do? If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.If not, please Message Us here. The Optus app spies on you! View your usage, get billing support and much more with the My Optus app, download it, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This. Watch Premier League, UEFA Champions League, and UEFA Europa League plus Euro 2020 Qualifiers, as well as select J.1 League, International Friendlies and Barclay's FA Women's Super League fixtures. Enjoy comprehensive coverage with mini matches, news, interviews, press conferences, and shows to bring the best of European football to you. How can I get my NBN set up at my new address when I can’t contact Optus at all? Also tried reinstalling and other devices. None of the apps work or are compatible with My Samsung Galaxy S3. The best way to manage your OPTUS account and get help when you need it. Optus Mobile - My Mobile Account When you look at the app to find how MUCH data you have used, it will show the websiteS you have been accessing. I’m having the same problem. Multiple sites/servers on @Optus not working. When I have tried to contact you to complain, I keep getting ‘disconnected!’ If you didn’t have the EPL rights, I would be long gone. iOS 12.0. iOS 11.1. iOS is the operating system software installed on your iPhone. What the Hell Optus, I just want to pay the flaming bill, not give you total control of my Phone and Data. Once the app is installed please open it using your mobile network and not WiFi so that that app can read the data from your sim card. I don't want to see that go back - in fact, I want to keep going. Fetch TV removed the YouTube app from the gen 2 box but it is working fine on the latest box. My Optus App lets you quickly and easily check your mobile usage, pay a bill, chat to customer care and more, on your phone - 24/7. (Android-powered devices will connect automatically.) Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. Please contact your mobile provider to disable two phone mode so you can use the Your Phone app. If you have multiple profiles on your mobile device, the Your Phone app will only work if your mobile device is set to the default profile. See this content immediately after install Get The App The subscription will automatically continue unless … http://www.optus.com.au/shop/notices/service-chat. “That means the app, bots, etc are taking 84 percent of all our service traffic. Please try switching to 3G or WiFi calling if possible as this may serve as workaround during this time - Nard — Optus (@Optus… Everything else works fine. MY ACCOUNT/MY OPTUS: We are experiencing an interruption with our usage meters in My Account and My Optus app for Postpaid mobile phones. Download the Google Home app to your preferred mobile device. Trainers1 asked 4 years ago. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. I have an Optus SIM. It says I need to activate the SIM to use the phone ID. The telco did not immediately define the eligibility criteria, but said that offers could be activated through the My Optus App, where it would also … Optus Apn settings – Step by Step Setting. It says I need to activate the SIM to use the phone ID. We are working hard to fix the issue as quickly as possible & apologise for any inconvenience. I have an account already. Unfortunately I am still getting an error message that says "Sorry we are experiencing technical difficulties at the moment.You can not log in please try again later". Another tech came out. Do you still want to log in using this My Account? Any help? I have tried on an iPad and get exactly the same error message. But I already did that when I got the phone 3 months ago and everything else works. Basil. Help please! On your phone, go to Settings > Apps & notifications > Messages > Storage. Solved: Go to Solution. If I click on Continue, the screen just goes blank. Could you please delete the app and re install it. Optus - My Account - Dashboard. How do I pay my optus internet account, when the optus app on my phone is not working ? Wifi & 4G data not working for a second day in a row. Open the Google Home app—the WiFi setup steps should appear for you. Recharge with Credit Card or Debit Card But as I can't use MyOptus to check my usage, I don't know why this is so. Said landline and internet now have to go through the same modem Smith said Optus has applied its North Star principles to its My Optus app. Tesltras team would have sold me anything basically to get the most from me the sales person could get. Thanks for the reply. Hi @ZerOlivier - Could you please delete the app and re install it. kimz @skimmmzzz. A strange issue, Peterk123. home phone stopped working, modem was changed by a tech Internet (optus) stopped working. You can order one to be delivered via the My Optus app. If you are an Optus web account holder and you have forgotten your password please enter your username below. Omg optus plz your international server connection thing can’t possibly be down @optus. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I lost channels on my fetch TV and had to reactivate but can't find activation code. "[We're] seeing some amazing results. My Optus app is not working on my phone. This has been the case for well over a week now. Tap into your account with the My Optus app. Solved! If you have an iOS-powered device, make sure your Bluetooth is turned on. May 9, 2020 8:24 AM. Another tech came out. This is the message I get when opening MyOptus on my mobile. home phone stopped working, modem was changed by a tech Internet (optus) stopped working. Optus Australia Apn settings – Step by Step Setting. Yes if it has converted and completed the Optus SIM card will cease working, if you have yet to recieve the phone, if you have the order number try check the tracker and see if it is dispatched, because it would most likley have been dispactched and on its way if the order has completed. Please let us know how it goes. Have you tried to delete and re-install the app? Did you know that you can check your mobile phone ringtone purchases and pre-paid balance online? I’ve tried to use the app to post for help and can’t get into it. Hi there,
The app was working well till I got this message and now the app is unusable!I have an iPhone 7 on iOS 10.2.1
I have clear the app (Notes with spring://clear)I have reboot my phoneI have uninstalled and reinstalled My Optus AppStill unable to use the App
When I launch the My Optus App I get:- Let's get started! Make sure you're connected to your home internet WiFi when performing the … Learn more. I have updated both iOs and App to latest, removed and reinstalled the app as suggested above, reset network settings. It looks like the browser you are using is not supported or is out of date. After each step, restart your phone to see if it fixed the issue. Won’t respond. Does your password have special characters in it? This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. We will keep you updated with any further information. With Optus you can get an eSIM either in store or via snail mail. I run a VPN on my Mobile but still, Optus app was collecting my data. May 9, 2020 8:28 AM. If you are an Optus Telephony or Optus TV feat. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Seemingly something not provisioned quite right with My Account/My Optus app for your service. @Natski82 @Telstra Not that my dad can see. Log in to access your username@optusnet.com.au email address Email Address. My mum is in hospital so financially this pay I was a bit strapped and Optus offered an extension of over a month by pressing one button in the app. I don't know all the details other than what he said to me. This. View your usage, get billing support and much more with the My Optus app, download it, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. My Optus App; Perks; Device Guides. The first step is to check whether your current speeds are slower than the expected speeds for your internet type. I am having the same issue and have tried this solution. Try the following steps if an app installed on your phone has any of these problems: Crashing. @Natski82 @Telstra Not that my dad can see. But I already did that when I got the phone 3 months ago and everything else works. Optus Sport is a month-to-month subscription. Optus does not control what is on the Fetch TV box other than the Optus sport channels. I don't know all the details other than what he said to me. I have confirmed this by emailing their help centre. Enter Prepaid Service Number to Recharge: Payment cards accepted. Said landline and internet now have to go through the same modem These My Account details are not linked to this SIM so you you wont be able to view the details of this mobile service. Waited on hold today for two hours then it just hung up. Feel free to reach out if anything else comes up in the future. The Your Phone app does not currently support two phone mode or multiple profiles mode. You can use lice chat on a pc or some other things with a browser. Apple iPhone X Change device. Get Optus Internet Security Suite *After 1 month a $6.99 monthly fee may apply should you wish to continue the subscription. This customer posted a possible solution. Provide feedback Any suggestions as this is very frustrating. Thanks for the update! My mobile phone doesn't ring when receiving calls. Also yesterday I had 40gb of data for 28 days, but today I got a message saying I have none left and have to recharge. Like. How do I pay my optus internet account, when the optus app on my phone is not working ? In this article we will give you all the information need to properly setup the APN Settings for Optus Australia. Love me some internet issues, Thanks @optus. Isn’t working properly. Update your browser or download a supported one below. Optus. I can see my services and bill info but if I try to use anything on the more menu it asks me to login and I get the error. “My hope is that it stays there. Our teams are working to have this resolved asap. My phone is a P609. To avoid surprises, see optus.com.au/roam for information on eligible destinations, roaming, call and data rates, tips on how to control your spend and details on our travel options. I ported my phone number from a previous provider. Hi there, The app was working well till I got this message and now the app is unusable! Callyde @Callyde94. My Optus app is not working on my phone. Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. I’m moving house tomorrow and have no internet where I’m going. VPN is a workaround! Also yesterday I had 40gb of data for 28 days, but today I got a message saying I have none left and have to … Report. You can test your internet speed in the My Optus app or using a third party test such as this online speed test. You can try to fix that by clearing the Messages app's app data. They called me called within 24 hours after I sent the email. Basil. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number. Email Change device. FOXTEL customer and new to Member Services, please register a new username to access your accounts online. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Won’t open. Optus' WiFi Talk app is available for Apple and Android mobile devices, acting as a gateway to the mobile network. Once the app is installed please open it using your mobile network and not WiFi so that that app can read the data from your sim card. One reason why you MMS is not working on your phone is that there is an issue with the Messages app. Is out of date the latest box working well till I got the phone 3 months ago and everything works... Compatible with my Samsung Galaxy S3 possible causes to help you find a solution your... Up in the future WiFi when performing the … the Optus app give you all details! For help and can’t get into it have been accessing then it just hung up number to Recharge: cards. Mobile devices, acting as a gateway to the mobile network that go back - in fact I! 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Optus plz your international server connection thing can ’ t possibly be down Optus. Was changed by a tech internet ( Optus ) stopped working, modem was by! Now the app was collecting my data from me the sales person could get I... Re-Install the app is unusable if the app as suggested above, reset network Settings apps & notifications Messages... System software installed on your phone app does not currently support two mode... Hell Optus, I want to see that go back - in fact, I want to going... Wish to continue the subscription from a previous provider TV removed the YouTube app from gen. Means the app and re install it set up at my new address I. ' WiFi Talk app is available for Apple and Android mobile devices, as. And everything else works get Optus internet account, when the Optus on. Best way to manage your Optus account and my Optus app spies on you today for two hours it. @ Telstra not that my dad can see app—the WiFi setup steps should for! 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